Legal

Terms of Service

Last updated: 24 July 2026

1. Introduction

These Terms of Service govern your use of the Joréa Clinic website and the booking of treatments and services with us. By using our website or booking a treatment, you agree to these terms in full. If you do not agree with any part of these terms, please do not use our website or services.

2. Definitions

  • "We", "us" or "our" means Joréa Clinic.
  • "You" or "your" means the person using our website or receiving our services.
  • "Services" means the treatments, consultations and other services offered by Joréa Clinic.

3. Use of our website

You may use our website for lawful purposes only. You must not use it in any way that causes damage to the website, impairs its availability, or is unlawful, fraudulent, harmful or in connection with any unlawful purpose.

We reserve the right to suspend or restrict access to the website if we believe it is necessary to protect our systems or comply with legal obligations.

4. Bookings and payments

All bookings are subject to availability and confirmation. Treatment prices are as listed on our website or agreed in writing before your appointment. Payment terms will be confirmed at the time of booking.

We may require a deposit or full payment in advance for certain treatments. Failure to pay may result in cancellation of your appointment.

5. Cancellations and rescheduling

We understand that plans can change. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or missed appointments may be subject to a cancellation fee or forfeiture of deposit.

6. Medical and treatment suitability

Some treatments may not be suitable for everyone. During your consultation, we will assess your medical history, current health and individual needs to determine suitability. We reserve the right to refuse treatment if it is not in your best interests or may pose a risk to your health.

It is your responsibility to provide accurate and complete information during the consultation and to disclose any medical conditions, allergies, medications or previous treatments.

7. Results and individual outcomes

Treatment results vary between individuals and depend on factors such as age, lifestyle, skin condition and adherence to aftercare advice. We do not guarantee specific outcomes. Any before-and-after images on our website are for illustrative purposes and may not reflect your personal results.

8. Liability

We provide our services with reasonable care and skill. However, we are not liable for any loss or damage that is not reasonably foreseeable, or that arises from your failure to follow our advice or aftercare instructions.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.

9. Intellectual property

All content on this website, including text, images, logos, graphics and videos, is owned by or licensed to Joréa Clinic. You may not reproduce, distribute, modify or use any content for commercial purposes without our written permission.

10. Links to third-party websites

Our website may contain links to external websites. We are not responsible for the content, accuracy or practices of those websites. Following any external link is at your own risk.

11. Privacy

Your privacy is important to us. Please see our Privacy Policy for details on how we collect, use and protect your personal information.

12. Changes to these terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Governing law

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact us

If you have any questions about these Terms of Service, please contact us:

Joréa Clinic
28 Tesla Court, Innovation Way,
Lynch Wood, Peterborough PE2 6FL
Email: hello@jorea.co.uk
Mobile: 075 1946 1167